Terms and Conditions - Gardeners Heston
Welcome to Gardeners Heston. These Terms and Conditions govern your use of our gardening services. By engaging our services, you agree to comply with and be bound by the following terms. Please read them carefully.
1. Services Provided
Gardeners Heston offers a comprehensive range of gardening services, including but not limited to:
- Lawn maintenance and mowing
- Pruning and trimming of hedges and shrubs
- Garden design and landscaping
- Planting and garden bed preparation
- Weed control and pest management
- Seasonal clean-ups and debris removal
2. Booking and Appointments
2.1 Booking Process
Clients can book our services through our online booking system or by contacting our customer service team. Upon booking, clients will receive a confirmation email detailing the scheduled services.
2.2 Appointment Changes and Cancellations
Requests to change or cancel appointments must be made at least 48 hours in advance. Failure to provide adequate notice may result in cancellation fees as outlined in section 4.
3. Payment Terms
Payment for services is required upon completion unless otherwise agreed upon in writing. We accept various forms of payment, including cash, credit/debit cards, and bank transfers. Invoices will be provided for all services rendered.
4. Cancellation Policy
Clients may cancel scheduled services by providing at least 48 hours notice. Cancellations made within 48 hours of the appointment may incur a cancellation fee of up to 50% of the service cost.
5. Liability
Gardeners Heston strives to perform all services with the highest level of care. However, we are not liable for any indirect or consequential damages arising from our services. Clients are responsible for informing us of any existing conditions or potential hazards on their property.
6. Client Responsibilities
Clients agree to:
- Provide accurate and complete information regarding their gardening needs.
- Ensure that the working area is accessible and safe for our team.
- Communicate any special instructions or requirements prior to service commencement.
- Secure pets and valuables to prevent accidents or damage.
7. Equipment and Materials
Gardeners Heston will provide all necessary equipment and materials required for the services unless otherwise specified. Clients may request the use of their own materials, provided they meet safety and quality standards.
8. Changes to Services
Any significant changes to the scope of work must be agreed upon in writing by both parties. Additional costs may apply for services beyond the original agreement.
9. Confidentiality
We respect the privacy of our clients. Any personal or property information provided to us will be kept confidential and used solely for the purpose of delivering our services.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Gardeners Heston operates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the local courts.
11. Termination
Gardeners Heston reserves the right to terminate services at any time if the client breaches these Terms and Conditions. In such cases, the client may be liable for any costs incurred up to the termination date.
12. Amendments
We may update these Terms and Conditions periodically. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
13. Force Majeure
Gardeners Heston is not responsible for delays or failures in performing services due to causes beyond our reasonable control, including natural disasters, pandemics, or other unforeseen events.
14. Intellectual Property
All materials provided by Gardeners Heston, including designs and plans, are the intellectual property of the company and may not be reproduced or distributed without prior written consent.
15. Severability
If any provision of these Terms and Conditions is found to be unenforceable or invalid, the remaining provisions shall continue to be in full effect.
16. Entire Agreement
These Terms and Conditions constitute the entire agreement between the client and Gardeners Heston, superseding all prior discussions, agreements, or understandings.
By utilizing our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.